Careers

Sacramento Ballet Seeks Part-Time Box Office Coordinator 

Job Description: 

Sacramento Ballet is seeking a part-time Box Office Coordinator who serves as the first point of contact between Sacramento Ballet’s audience members and other constituents of the organization.

The Box Office Coordinator reports to the General Manager and performs a variety of tasks within the Sacramento Ballet Box Office. The goal of the Box Office Coordinator is to effectively and joyfully communicate with Sacramento Ballet’s current and prospective constituents on behalf of the organization, facilitating awareness of Sacramento Ballet’s mission.

General Expectations:

• Report to scheduled shifts on a timely basis.
• Maintain a professional appearance at all times during scheduled shifts.
• Be able to discuss specific dancers of the Sacramento Ballet professional company, its mission, upcoming performance schedules, ticket pricing/purchase information, and current repertoire.
• Initiate and maintain clear, detailed and comprehensive documentation of communication, records, and notes.
• Relate to all constituents of Sacramento Ballet in a professional manner, with an attitude of kindness, warmth and joy.
• Complete all assigned tasks as efficiently as possible, or alternately, ensure that another staff member is taking responsibility to complete any unfinished tasks.
• Communicate with the General Manager at any time if the working hours needed to complete assigned responsibilities are greater than budgeted working hours, and either obtain approval for overtime hours, or agree to delegate one or more tasks to another staff member.
• Use any downtime creatively with the best interest of Sacramento Ballet in mind – i.e., ensure that the Front Desk and lobby areas are kept clean and tidy, and that items including schedules are always readily available.
• Attend bi-weekly staff meetings as well as additional meetings/training as scheduled.
• Maintain records of working hours and submit a timesheet through JackRabbit.

Tasks

The typical tasks completed by the Box Office Coordinator  include:

• Answering phone calls and emails, and returning phone messages.
• Interacting with ticket buyers that can include students and parents selling tickets, taking payments and answering questions.
• Completing various communication tasks for Sacramento Ballet, including sending reminder emails, printing and distributing handouts, mailing tickets.
• Completing various data management tasks, including working with records in our ticketing software and in Google Drive spreadsheets.
• Completing various administrative tasks for Sacramento Ballet, as assigned.
• Proof-reading of various Sacramento Ballet print and digital publications.

Skills and Qualifications

• Clear, respectful writing in documents and emails; attention to grammar and style
• Proficient in Google Drive, Google Docs, Google Sheets, and Google Forms
• Comfortable with technology of various kinds
• Self-driven and organized
• Analyzing information
• Professionalism
• Creative problem solving
• Clear, kind verbal communication and customer service
• Attention to detail
• Building relationships with students, families and audience members
• Ability to adapt and respond in the moment
• Clear, strong communication with coworkers and superiors
• Team player

Sacramento Ballet is an Equal Opportunity/Affirmative Action employer 

Job Type:   Part-time In-person

In-person weekday and some weekend availability is required

Ability to adjust your schedule to provide support depending on staffing needs is required

Starting Salary Range: $17-$20 per hour

To Apply: 

Email your cover letter and resume (attached as a pdf) to Sara Slocum, General Manager, sslocum@sacballet.org with “Box Office Coordinator” in the subject line. 

No phone calls, please! 

Sacramento Ballet is committed to racial equity and fair representation of multiple diverse populations in employment, outreach, scholarships, and all programs. We provide equity and inclusion including equitable pay, fair AGMA Union treatment; access, opportunity, ideas, perspectives, values, and advancement for all. We strive to identify and eliminate barriers as well as innate, learned, and conveyed biases that prevent full participation of our communities.

At Sacramento Ballet we know that all diversity strengthens us all. Our diversity commitment to our community aligns with that of California Arts Council, Sacramento Arts, Culture, and Creative Economy (ACCE) and Sacramento Metropolitan Arts Commission’s Race and Cultural Equity Statements. We are ever mindful, considered, and inclusive in our outreach to attain fair representation including but not limited to, race, ethnicity, gender, socioeconomic status, age, gender identity, sexual orientation, disability, ability, geography, citizenship status, religion, language, physical appearance, and those affiliating with multiple identities.

Sacramento Ballet has always been a way for communities of the Sacramento region to come together and engage with the arts and each other. Our art allows us to provide and share solace amid uncertainty, to share mutual fears and concerns, to give voice to the voiceless, and to advocate and be allies for diversity, equity, and inclusion that strengthens us all.